"Our business uses backend an ERP/ CRM tool, can we integrate with this?"
Since we've worked integrating eCommerce solutions, via REST API's for products synchronize like customers, inventory, order data and more. Magento’s power lies in its ability to integrate with ERP tools and financial packages, and it’s also ideal for companies. When updates are made to a customer or order, for example an order status is changed to "shipped", your ERP or CRM can communicate back with the website and update the website data.
"Do you have eCommerce SEO and conversion optimization services?"
Magento framework uses a segment-based approach, whcih allows you to customize URLS using configuration as SEO friendly URLs drive more traffic on your website. Marketing your products or service online is just as important as the website itself.