Frequently Asked Question

Frequently Asked Question

Yes, we offer an extensive set of digital marketing services, including branding for enterprise-level organizations.

At OuterBox our search engine optimization and eCommerce website optimization campaigns are not just about traffic, they are about results and sales. Marketing your products or service online is just as important as the website itself. Our

OuterBox makes it unbelievably simple for your firm to manage your eCommerce website. From adding product pages or categories, to running promotions and sending newsletters, you will have full access to make updates instantly via the CMS (Content Management System). Best of all, when using our shopping cart, your site and data growth is unlimited. You are not restricted to a maximum amount of categories or products! Our eCommerce content management system is customized for each client, giving you the control you need to run your website efficiently. We also offer free lifetime phone and email support on all websites we develop. Our web designers, developers and full team is always available or ongoing website maintenance.

Since 2004, we've worked with 20+ ERP and CRM tools, integrating eCommerce websites and order data. A typical "basic" integration allows customer and order data to automatically be transferred from the website to your internal system. When updates are made to a customer or order, for example an order status is changed to "shipped", your ERP or CRM can communicate back with the website and update the website data. Having these type of processes allows your customers to have a better customer service experience and cuts down on manual data entry for your business. Both customer usability and automation of your day-to-day tasks is a goal in any website we develop.

Shipping accommodations are a significant part of your eCommerce website platform. At OuterBox, we allow your website to provide online shoppers with live shipping rates, flat-rates, or zone rates. We also create custom shipping rules and business logic for enterprise-level stores so they can provide unique rates that match their business needs. No matter how you ship and issues you may face, talk with us about your goals.

Our custom eCommerce websites are priced on a per-project basis. When pricing an eCommerce website we take into consideration your goals, marketing needs, design direction and of course functionality. All of these variables help us to determine a price and timeline for your project. Hiring a firm is a big decision and we like to make this process as easy as possible. To receive a price estimate, please complete our

OuterBox is a leader in responsive web design and has developed using responsive web design technology for years. With mobile web sales growing at a rapid pace, it is more important now than ever before to have a mobile-optimized eCommerce site. Every website we build is responsive, and you'll work with your eCommerce designer to design both desktop and mobile eCommerce website user interfaces.

All of our e-commerce websites use 128-bit encryption via an SSL, the standard in website security. This allows information to be passed through your website in a code that cannot be read, even if intercepted. All websites are developed using the latest in PCI compliance standards. We recommend not storing credit cards on your server or in your eCommerce administration. Utilizing a 3rd party payment gateway your website can process payments without storing this sensitive data.

Yes, we've recently brought to market simplified eCommerce offerings, allowing us to help start-ups and small eCommerce business get going. These websites still offer the same powerful CMS, utilizing the

We have an in-house expert team of search marketing specialist that assist in both organic search marketing and paid search marketing campaigns. To learn more about both services visit our

Each eCommerce website we build has our standard SEO best-practices in place and built "SEO friendly." We do our best during development to create the SEO foundation for the website. Often many of our websites rank very well from development alone, but we do recommend an ongoing SEO plan to achieve results for competitive keywords.

Redesigning eCommerce websites is one of our specialties. There are many aspects of a redesign to take into consideration when beginning the project to ensure the redesign exceeds your goals. From retaining search engine rankings, to developing custom functionality that makes running your business easier, we'll walk you through the options and develop a plan of attack to make the website a success.