Every customer and their situation is a bit different. In most instances, we can have your site up and running in less than an hour, even if you're having us transfer your data from another web hosting provider.

We take every stop possible to eliminate any unexpected downtime during hosting transfers. We compare your current hosting environment with ours to detect any issues that may arise ahead of time and we test your site on our server prior to having you change your nameservers. One thing no provider can get around is DNS propagation time. Depending on your domain registrar, this can happen within a couple of hours or it may take up to 48 hours. However, you will NEVER have a blank white page show up for your website. DNS propagation takes place 'behind the scenes'.

You may upgrade / downgrade your plan using our easy to use portal. Simply choose the new plan you'd like to move to and if there's a dollar difference, pay the amount. Most upgrades / downgrades are completed within minutes. If you are moving from one type of hosting to another (ie. from CMS to Ecommerce or SSD VPS to Cloud VPS), the move will take a little bit longer. We always communicate the status and process of events with you.